How do I check the status of my order?
Log into your account. Your orders and their status will be listed in the Account area.
How do I get free shipping on IslandersOutfitter.com?
Standard shipping is always free on orders over $49. Orders over $99 are eligible for free 2-day delivery.
Are there any restrictions to free shipping eligible orders?
The minimum to qualify for free shipping is based on your cart subtotal. It does not include tax or shipping fees.
Orders that ship to Hawaii, Alaska, US Territories, FPO or APO addresses are not eligible for free expedited delivery.
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What does “estimated date of delivery” mean?
The estimated delivery date may appear in checkout and within your order acknowledgement email. It is determined by a number of factors, including:
- Product Availability
If the item is listed as “in stock,” it will usually be ready to ship within 1-2 business days. During holidays, special or exclusive promotions or due to other factors, some “in-stock” items may have a longer lead time to prepare for shipment. This should be reflected in the estimated delivery date range provided in checkout.
- Shipping Address
The location where your package is being delivered.
What are all the different shipping options?
For all items that are available for shipping, you may choose Standard Shipping (3–7 business days), Expedited Shipping (2 business days) and Priority Shipping (1 business day). Business days do not include weekends. Some items cannot be shipped using Expedited or Priority Shipping due to size, weight, delivery address and vendor constraints. These items will only have Standard Shipping available.